AI-Powered Reputation Management
for Growing Businesses
Reputation Intelligence & Review Operations for multi-location businesses — Sensiblee monitors every Google review, drafts replies in your voice, grows fresh reviews over WhatsApp & QR, and turns feedback into a Health Score with assigned fixes you can run the business by.
Reputation Health Score
▲ +3 this weekRating trend · 12 weeks
▲ climbing“Waited 40 minutes despite a reservation…”
Ananya Sharma
positive“Staff arranged a surprise dessert plate without being asked…”
✓ sensed 6 min ago · sentiment, urgency & topic scored on arrival
38.4k
reviews processed monthly
92%
average response rate
+0.15★
typical rating lift in 90 days
48 hrs
from signup to first request sent
Trusted by guest-facing teams across India
What Sensiblee actually does
One sentence: it watches every Google review you earn, answers it in your voice, asks your happiest guests for more — and shows you one honest score for the whole brand.
- Connects to the Google Business Profiles you already own through Google's official API — every review, every location, sensed the moment it lands.
- Each review is scored for sentiment, keywords and urgency — a two-star Saturday-night review reaches the owner's WhatsApp within minutes.
- The AI Reputation Copilot drafts on-brand replies your team approves with one click — 100% human-approved, always.
- WhatsApp campaigns and table QR kits invite genuinely happy guests to say it publicly — consent-first, no incentives.
- Ratings, themes, locations and staff mentions roll up into one Reputation Health score with a weekly digest you can run the business by.
- No scraping, no grey routes — just official APIs, DPDP-compliant consent records and a full audit trail.
Reputation Command Center
Every review sensed within 15 minutes, across all locations
Reputation Health
One 0–100 North-Star score that explains itself, dimension by dimension
AI Reputation Copilot
On-voice drafts and insights waiting for one human click
Review Growth Engine
WhatsApp, QR and transaction-triggered asks at the moment guests are happiest
Location Intelligence
Branch-by-branch themes and staff mentions behind every score
Reputation Action Center
Complaint clusters become owned issues with measurable fixes
Watch Demo
4-minute narrated product tourTry Sensiblee for free
Connect your Google profile and watch Sensiblee sense, draft and ask — on your own reviews — within the first hour.
- 7-day full-feature trial · no card required
- Live Google sync + AI drafts in your voice
- WhatsApp requests & QR kits included
Prefer a walkthrough first? Talk to us Contact Us
Six modules, one calm engine
Everything your reputation needs — sensing, asking, answering, scoring, drilling down and fixing — designed to work as one.
Explore featuresReputation Command Center
Google review monitoring — every Business Profile synced in minutes, sentiment scored on arrival.
Reputation Health
Score + trends + benchmarks — one 0–100 North-Star score with the why built in.
AI Reputation Copilot
Replies + insights + recommendations — on-brand drafts you approve, edit or regenerate.
Review Growth Engine
WhatsApp + QR + transaction-triggered requests turn happy guests into public proof.
Location Intelligence
Branch + staff + issue drill-down — scores, themes and coaching context, weakest first.
Reputation Action Center
Detect → assign → fix → measure — complaints become owned, outcome-tracked fixes.
Live in a day, working in a week
No new app for your staff. Sensiblee wraps around the Google profile you already own and the WhatsApp your guests already use.
See the journeyConnect
Sign in with Google, pick your profiles. Historical reviews import immediately.
Sense
15-minute sync scores every review for sentiment, keywords and urgency.
Act
AI drafts replies in your voice; WhatsApp bursts ask your happiest guests.
Learn
Health score, keyword radar and staff trends in a weekly WhatsApp digest.
Built for every guest-facing business
If your customers visit, book or review you, Sensiblee senses every signal, asks at the right moment and answers in your voice.
Hotels & Resorts
Stays, F&B and spa reviews in one health score.
Restaurants & Bars
Service and dining feedback, table QR kits.
Cafés & Bakeries
Turn morning regulars into public proof.
Clinics & Healthcare
Patient trust with private feedback built in.
Salons & Spas
Appointment follow-ups that convert.
Fitness & Wellness
Class and trainer feedback loops.
Retail & Boutiques
In-store experience signals, store by store.
Education & Coaching
Parent and student sentiment, term on term.
Built with owners, not just for them
Design-partner feedback from our pilot cohort across restaurants, clinics and fitness studios.
“The AI drafts sound like our floor manager on her best day. We answer every review now — even the Saturday-night ones.”
Anand Menon
Spice Route Kitchen · 3 outlets, Bengaluru
“WhatsApp requests after appointments nearly doubled our Google reviews in six weeks. Patients actually thank us for asking.”
Dr. Kavya Reddy
Lumiere Dental Care · Hyderabad
“One health score for both branches ended our Monday-morning arguments. The keyword radar caught a parking complaint trend early.”
Sameer Shah
Iron & Iris Fitness · Pune
Honest pricing
Every plan includes all six modules — billed monthly, half-yearly (10% off) or annually (20% off).
Full comparisonStarter
For single clinics, salons, restaurants and service businesses.
+ GST @ 18% · 1 location · 2 users
- 1 Google Business Profile — full review monitoring
- AI replies in your brand voice — 200 / month
- Reputation Health
- Basic sentiment analysis
- WhatsApp review requests — 50 / month
- 2 users
Growth
The main plan — multi-branch teams that run on their reputation.
+ GST @ 18% · 5 locations · 5 users
- Up to 5 Google Business Profiles
- Everything in Starter
- Location comparison & benchmarking
- Staff mentions (coaching view)
- Issue detection & Action Center
- AI replies — 500 / month
- WhatsApp automation — 100 / month
- Weekly AI insights · manager dashboards
- 5 users
Scale
Regional brands running reputation as a management program.
+ GST @ 18% · 10 locations · 10 users
- Up to 10 Google Business Profiles
- Everything in Growth
- Regional dashboards & advanced drill-down
- Location benchmarking
- Issue & action tracking · automated reports
- AI replies — 1,000 / month
- 10 manager seats · priority support
Every plan starts with a 7-day trial — full features, no card. All prices exclusive of GST @ 18%, a GST invoice is issued for every payment.
Running more than 10 locations? Contact Us for a tailor-made plan. Contact Us
Questions, answered sensibly
Everything operators ask us before switching on — trials, Google access, WhatsApp, data and billing.
More answersReputation, in plain words
Field notes on review response, WhatsApp requests and the calm operations behind a five-star profile.
All articles
Reputation playbook 12 Sept 2026 · 6 min readResponse rate is the most underrated lever in hospitality reputationGoogle's own data says 88% of guests would use a business that replies to reviews. Most Indian hospitality businesses reply to fewer than one in five. Here's why the gap is your cheapest growth channel.Read article 
Review requests 2 Sept 2026 · 7 min readWhatsApp review requests: the polite way to multiply your Google reviewsEmail review requests get ignored; SMS feels invasive. In India, WhatsApp is where your guest already is. The craft is in the ask — here's the template, timing and consent playbook we see working.Read article 
Guest experience 21 Aug 2026 · 5 min readThe QR on the table: turning dissent into private feedback and delight into public proofA table-tent QR code is the fastest feedback loop in hospitality — if you design the two paths correctly. The mood-first flow that protects your rating and your guest's dignity, explained.Read article See it on your own reviews
Free 7-day trial on your live Google profile — no card, no slideware.